In 2020, everything changed in the blink of an eye. Demand for cleaning and hygiene solutions soared to unprecedented levels. Manufacturers and distributors faced supply-chain breakdowns. Facility managers and building services contractors adopted new technology and products to fight an invisible threat. Cleaning professionals became the front line of defense and faced previously unseen risks and mounting pressure to reduce the spread of a deadly virus. Seemingly everyone sought expert advice and counsel as the latest information emerged on a daily basis. As a result, ISSA, the leading trade association for the cleaning industry worldwide, had to be agile and pivot to meet the demands COVID-19 placed on the cleaning industry and the world at large.
Here is a look back at how each ISSA department successfully implemented new content, education, accreditation, and much more to ensure cleaning professionals had all the resources they needed to address a global pandemic and protect public health and safety.